On-Site Troubleshooting
With our on-site support, RTA & IoT provides experienced field engineers who work alongside your maintenance team to troubleshoot, diagnose, and resolve issues in real time. Our experts ensure minimal downtime and optimized system performance through both reactive and preventive support.
Our field engineers can be deployed on-demand, scheduled, or full-time depending on your operational requirements and maintenance strategy.
Our On-Site Services Include:
Emergency Callout Support
Immediate repair and troubleshooting for PLC, HMI, VFD, sensor, or control system failures.Drives & System Commissioning
On-site startup and configuration of Siemens, Allen-Bradley, and Danfoss drives — including warranty-backed support to avoid startup risks.System Upgrade & Conversion
Seamless conversion of outdated controllers, drives, and panels to modern and efficient technologies with minimal production interruption.Preventive Maintenance Programs
Scheduled health checks, firmware updates, and component testing to detect issues early and maximize equipment lifespan.Embedded Engineer Support
Full-time on-site engineer assigned to your plant for ongoing troubleshooting, daily maintenance, and automation support.
Emergency Callout Support
Day or night, RTA & IoT’s expert field service professionals are available for rapid dispatch to assist with troubleshooting and resolving critical issues that lead to unexpected downtime or disrupt essential operations. Whether it’s a control system failure, drive error, or PLC fault, our engineers arrive equipped to restore your system swiftly and safely.
Callout services are billed on a time and material basis, ensuring flexible and cost-effective support whenever you need it most.
Benefits & Features
- 24×7×365 emergency breakdown response
Expert support for system startups, project transitions, or peak demand periods
Fast resolution of production and process-related problems
On-site technical assistance during maintenance shutdowns
Factory-trained and application-matched engineers deployed for accurate, efficient service
Drives & System Commissioning
RTA & IoT offers specialized Drives & System Commissioning services to ensure your Variable Frequency Drives (VFDs) and automation systems are properly installed, configured, and optimized for peak performance. With our extensive experience in Siemens, Danfoss, Allen Bradley, and other leading drive systems, we help reduce setup time and ensure smooth startup from day one.
Our experts handle everything from power checks to fine-tuned configuration—minimizing risk and maximizing system longevity.
Benefits & Features
Fast, efficient transition from installation to operation
Lower startup cost and minimized need for internal resources
Optimized performance with custom drive tuning
Reduced chances of system faults and premature failures
Fixed-cost options for better budgeting and forecasting
Full inspection of control panels, power wiring, and grounding
Power-up verification and safety checks
Application-specific parameter setup and control logic tuning
Documentation of all configurations, settings, and startup data
System Upgrade & Conversion
RTA & IoT provides complete System Upgrade & Conversion services to modernize your legacy automation systems with the latest technologies—ensuring improved performance, reliability, and future scalability. Whether you’re replacing outdated PLCs, HMI interfaces, drives, or control panels, our team ensures a seamless migration with minimal downtime.
We specialize in converting systems from obsolete platforms to advanced, industry-standard solutions from Siemens, Allen Bradley, Danfoss, and more.
Benefits & Features
Upgrade legacy PLCs, HMIs, and drives to modern platforms
Minimize production interruptions through seamless migration
Enhance safety, speed, and system flexibility
Convert to energy-efficient and IoT-compatible automation
Reverse engineering of old panels and programs if documentation is missing
Ensure compliance with current industry and safety standards
Improve troubleshooting with modern diagnostic tools
Full backup, testing, and documentation before and after conversion
Long-term support for upgraded systems
Preventive Maintenance Programs
RTA & IoT offers tailored Preventive Maintenance Programs designed to reduce unexpected downtime, extend equipment lifespan, and optimize system performance. Our proactive approach ensures your automation systems — including PLCs, HMIs, VFDs, sensors, and control panels — are regularly inspected, tested, and fine-tuned before issues arise.
We work closely with your maintenance team to build a routine schedule that fits your production cycle and compliance requirements.
Benefits & Features
Scheduled inspections and health checks of automation systems
Early detection of potential issues before they become failures
Regular testing and calibration of sensors, actuators, and drives
Cleaning and tightening of control panel components and terminals
Firmware updates and parameter backup for PLCs and drives
Improved equipment reliability and reduced maintenance costs
Enhanced safety and system compliance with industrial standards
Detailed reporting with maintenance logs and future recommendations
Increased system uptime and better production planning
Embedded Engineer Support
RTA & IoT offers dedicated Embedded Engineer Support to ensure round-the-clock availability of technical expertise at your facility. Our highly skilled engineers work as an extension of your internal team — supporting daily operations, executing maintenance tasks, and resolving automation-related issues in real time.
This service is ideal for industries that require continuous support but prefer to avoid the cost and complexity of maintaining a full in-house engineering team.
Benefits & Features
Full-time, on-site automation engineer deployed at your plant
Real-time support for troubleshooting, tuning, and system health monitoring
Execution of both preventive and reactive maintenance tasks
Assistance with new installations, upgrades, and system optimization
Consistent technical presence improves operational stability
Faster issue resolution and reduced downtime
Knowledge retention through dedicated support personnel
Ideal for production-critical environments requiring constant technical readiness
Our Respectable Clients
